♥ FAQs

♥ When Will I Receive My Items ?

Orders Will Only Be Sent Out When The Capping Is Full.
Approx [1-2 Weeks] Waiting Time Before The Order Reaches us.
Parcels Will Be Sent Out Within 3 Days Upon Receiving It.


♥ How Do I Know If My Order Has Already Been Noted Down ?

After Sending In Your Order Forms , A Confirmation E-mail Will Be Sent Out To You Within 24hrs.


♥ Can I Add / Change My Orders ?

Yes You Can . But Please Retrain From Doing So Too Often As We Might Get Mixed Up With The Other Orders.


♥ Can I Cancel My Orders ?

You Can Only Cancel Your Order If You've Not Made The Payment. Once Payment Is Made, There Is No Backing Out.


♥ I have not received the confirmation email of my order or payment.

Please email us again if we did not reply you after 48 hours. Alternatively, drop a message at the enquiry board to notify us. We will forward the confirmation email to you as at times, Hotmail do experience delay in sending the emails.